Frequently Asked Questions



What is the Hawaiian Airlines Diamond Head Classic?

The Hawaiian Airlines Diamond Head Classic is a three-day, eight-team, 12-game men’s Division I exempt basketball tournament played at the SimpliFi Arena at Stan Sheriff Center in Honolulu.

Hawaiian Airlines has been our title sponsor since the inception of the tournament in 2009.

 

I'm trying to buy tickets on the first day of the public sale and many of the seats are already sold.

Hawaiian Airlines Diamond Head Classic tickets are included in the University of Hawaiʻi season ticket package. University of Hawai’i season ticket holders retain their reserved session seats throughout the Hawaiian Airlines Diamond Head Classic. Once the University of Hawai‘i season ticket renewal process is complete, more locations may become available for individual, and all-session ticket sales.

What is the history of the SimpliFi Arena at the Stan Sheriff Center?

The Stan Sheriff Center opened in 1994 and is named after former University of Hawai‘i Athletics Director Stan Sheriff, who lobbied for its construction. The facility now named the SimpliFi Arena at Stan Sheriff Center has a seating capacity of 10,300, making it one of the largest facilities in the Big West Conference and is the home of the University of Hawai‘i men’s and women’s basketball and volleyball teams, as well as host to many non-UH events as well.

Why the Island of Oahu?

Known as the “Gathering Place,” O‘ahu is the third largest island as well as home to the majority of Hawaii’s diverse population, a fusion of east and west cultures rooted in the values and traditions of the native Hawaiian people. This is an island of activity. Whether you’re learning to surf legendary Waikiki, hike through the rich rain forests of Waimea Valley or watch the brilliant pastels of dusk fade off Sunset Beach, you’ll find variety at every turn on Oahu.

Does the venue have a bag policy?

The University of Hawai‘i has adopted a Clear Bag Policy to improve public safety within SimpliFi Arena at Stan Sheriff Center.  Attendees may bring in one (1) clear bag no larger than 12” x 6” x 12” and are limited to one clear bag per person.

 

Where do I park and what is the fee?

Parking is available in Zone 20 of the main University of Hawai’i parking structure.

The daily parking fee of $7 is payable by credit card only.

What are my Transportation options?

Self-Park – Game Day parking will be available in the parking structure, Zone 20.  Parking is $10 and payable upon entry  at Dole St. or Waialae Ave. gates.

ADA parking – Accessible parking stalls are available on a first-come, first-served basis. Parking at the University of Hawai’i requires the display of a valid Disability Parking Permit as well as a parking permit/daily parking ticket.

Public Transportation – TheBus is the local bus transportation. For routes and times, please click here.

Ride Share & Drop-Off – For those using ride-share options, drop-off and pick-up is in front of the Center for Disability Studies office on Lower Campus, across from the SimpliFi Arena at Stan Sheriff Center’s loading dock.  All ride share vehicles must exit out of the Varsity gate located across the Duke Kahanamoku Aquatic Complex.

How does the ticketing work for the Hawaiian Airlines Diamond Head Classic?

Tickets are issued/sold by session:

Day 1

Session 1 (Games 1 & 2) – General Admission

Session 2 (Games 3 & 4) – Reserved Seating

Day 2

Session 3 (Games 5 & 6) – General Admission

Session 4 (Games 7 & 8) – Reserved Seating

Day 3

Session 5 (7th Place & 5th Place) – Reserved Seating

Session 6 (3rd Place & Championship) – Reserved Seating

Are there designated team fan seating sections?

There are no specific areas/fan section for any teams. Sessions 1 and 3 are General Admission seating, allowing fans of the schools to sit next to each other on a first-come first-served basis. All other sessions are Reserved Sessions, with assigned seats.

How do I get ADA seating?

ADA seating is available on the main concourse level. ADA seating may be purchased at the SimpliFi Arena at Stan Sheriff Center Box Office or by visiting etickethawaii.com.

How much are the tickets?

Click here for current ticket prices.

I have all-tournament tickets; will I be able to stay in the arena between sessions?

No, in between each session, the SimpliFi Arena at Stan Sheriff Center will be cleared.

When will tickets go on sale?

All-Session and Individual game tickets are on sale now.

Click here to purchase your tickets.

Does my child require a ticket?

Tickets are required for attendees ages 4 and older.

Will I be able to purchase VIP hospitality credentials?

VIP Hospitality passes are reserved for sponsors and other VIPs.  If you are interested in becoming a sponsor, click here for more information.

Can I bring snacks to the game?

No outside food is allowed within the SimpliFi Arena at Stan Sheriff Center. Sodexo concession stands will be open.

Where may I purchase event merchandise?

Event merchandise can be purchased on game days at the H-Zone merchandise store located inside the SimpliFi Arena at Stan Sheriff Center.

Which markets does Hawaiian Airlines serve and are there flight discounts available?

Hawaiian Airlines offer non-stop service to Hawaiʻi from many mainland destinations:

  • Austin
  • Boston
  • Las Vegas
  • Los Angeles
  • New York City
  • Phoenix
  • Portland
  • Sacramento
  • San Diego
  • San Francisco
  • San Jose
  • Seattle

For a complete listing of routes and flight specials, click here.

I would like to stay at the same hotel as the team I follow:

To view Team Hotel assignments and additional travel infomation, please click here.

While in Honolulu, I would like to visit the Arizona Memorial. How can I book a tour?

Polynesian Adventure Tours is the official Transportation Company of the Hawaiian Airlines Diamond Head Classic. For discount on tours and activities,  click here.